First Impressions:

Because Cunningham Communications Has Answered his Calls for 30 Years Dr. Gordon Van Otteren is Available to Patients 24/7

By Sue Cunningham-Milito Whenever I think about the value of our telephone answering service for the past 30 years, Dr. Gordon Van Otteren comes to mind. Now 83 years old and practicing medicine for 55 years, Dr. Van Otteren became the first 24/7 client for Cunningham Communications in November, 1990.  Our telephone answering service operators […]

First Impressions:

On the Air with Neal Dionne

By Sue Cunningham “One of the worst things in the world is you make a phone call because you need help, and you get a robotic pre-recorded voice, and then the menu of options to select. It just makes you want to tear your hair out.” Neal Dionne, Wood Radio I was a little nervous […]

First Impressions:

The Power of a Live Person Answering the Phone Still Matters

By Sue Cunningham My father, Dick Cunningham, started the family business, Cunningham Communications, our telephone answering service in 1989. My mom and I helped answer the phones, even though I was a shy kid, and did not think I could talk to people on the phone. In those days, we wrote messages for clients on […]