First Impressions:

“I Can Always Rely on Cunningham Communications to Help Us Out”

October 16, 2019

By Sue Cunningham-Milito Faith Hospice Executive Director Rene Wheaton, RN, BSN, MHA, takes comfort knowing that Cunningham Communications operators answer any kind of phone call around the clock. As a Cunningham Communications client for the past 10 years, Wheaton says, “We are a 24/7 service. I don’t have to staff people to answer calls […]

First Impressions:

Call Center Helps Doctors “Deliver” Care to Patients

September 30, 2016

By Sue Cunningham-Milito Sandy Wynia, RN, had just started her new job as clinical director when three women’s health groups merged to become Grand Rapids Women’s Health and moved into the new Women’s Health Center. The practice is West Michigan’s largest independent OB/GYN group. Among the many decisions to be made, who would provide after-hours call center […]