First Impressions:

Clients Say our Telephone Answering Service is an “Extension of their Business”

March 19, 2020

By Sue Cunningham-Milito The 24/7 telephone answering service clients we serve across four time zones in 23 states tell us that Cunningham Communications is an extension of their business. Cunningham Communications operators make strong “first impressions” when a customer calls. We answer crisis hotline calls with kindness and compassion for Safe Harbors. The upstate New York […]

First Impressions:

In this Case, a Properly Answered Call was Worth $1 Million

October 4, 2019

By Sue Cunningham-Milito Personal injury attorney Gerald Stahl can put a real dollar value on a promptly answered telephone call. In one case, for a call answered by Cunningham Communications operators, it was worth $1 million dollars. Attorney Stahl said: “In the case of personal injury, I had one client say, ‘if you hadn’t answered […]