First Impressions:
April 2, 2020
“When Cunningham Communications reached out to us more than three years ago and said: ‘we want to be involved in the community and we want to do it in a meaningful way; what is the best way that we can help?’ I had an answer for them.” Cheryl Schuch, CEO, Family Promise Grand Rapids […]
First Impressions:
March 19, 2020
By Sue Cunningham-Milito The 24/7 telephone answering service clients we serve across four time zones in 23 states tell us that Cunningham Communications is an extension of their business. Cunningham Communications operators make strong “first impressions” when a customer calls. We answer crisis hotline calls with kindness and compassion for Safe Harbors. The upstate New York […]
First Impressions:
January 22, 2020
#SafeHarbors #crisishotline #non-profit #telephoneansweringservice #afterhourscalls By Sue Cunningham-Milito Non-profit Safe Harbors says having Cunningham Communications operators answer its crisis hotline provides a “quantifiable value.” Jo Cuson is an Advocacy Coordinator for Safe Harbors. The organization serves victims of sexual abuse and domestic violence in the Finger Lakes Region of Upstate New York. “It is key […]
First Impressions:
December 6, 2019
By Sue Cunningham-Milito How does a volunteer-run, non-profit food bank and 24/7 emergency assistance center help 4,000 people annually despite having no-paid staff? The Cunningham Communications telephone answering service handles its calls around the clock. “People call us in crisis any time of the day or night and they need our help right away. They […]