First Impressions:

“I Can Always Rely on Cunningham Communications to Help Us Out”

  By Sue Cunningham-Milito Faith Hospice Executive Director Rene Wheaton, RN, BSN, MHA, takes comfort knowing that Cunningham Communications operators answer any kind of phone call around the clock. As a Cunningham Communications client for the past 10 years, Wheaton says, “We are a 24/7 service. I don’t have to staff people to answer calls […]

First Impressions:

In this Case, a Properly Answered Call was Worth $1 Million

  By Sue Cunningham-Milito Personal injury attorney Gerald Stahl can put a real dollar value on a promptly answered telephone call. In one case, for a call answered by Cunningham Communications operators, it was worth $1 million dollars. Attorney Stahl said: “In the case of personal injury, I had one client say, ‘if you hadn’t answered […]

First Impressions:

“The operators from Cunningham Communications are a Key Ally to Hurst Mechanical”

  By Sue Cunningham-Milito After his customers complained that their calls were not being taken well, Hurst Mechanical owner Greg Doerr made a change from his previous telephone answering service. “I was unhappy with the  poor customer service,” Doerr said. About four years ago, we welcomed Hurst Mechanical as a new client of Cunningham Communications. […]

First Impressions:

30 Years of “Answering the Call”

By Sue Cunningham-Milito What is the impact of a properly answered telephone call for your business? Let some of our Cunningham Communications customers tell you: An attorney gained a $1 million personal injury lawsuit client. He said we answered the phone promptly when other lawyers had voice mail. A hospice says we helped them stay […]