As a testament to our culture, we have many agents and supervisors who have been with Cunningham since the start of our company. This unique dedication and passion for serving customers sets the tone for each and every member of our team.
Each telephone agent goes through rigorous customer service and phone training before being assigned to a client. This ensures that client expectations will be met and the business is represented as well as possible. Our assigned team can expand or contract to address call volume variations that occur throughout any day, week, or season.