First Impressions:

When “The Entire Community is Calling Family Promise,” We Answer

  “When Cunningham Communications reached out to us more than three years ago and said: ‘we want to be involved in the community and we want to do it in a meaningful way; what is the best way that we can help?’ I had an answer for them.” Cheryl Schuch, CEO, Family Promise Grand Rapids […]

First Impressions:

Clients Say our Telephone Answering Service is an “Extension of their Business”

By Sue Cunningham-Milito The 24/7 telephone answering service clients we serve across four time zones in 23 states tell us that Cunningham Communications is an extension of their business. Cunningham Communications operators make strong “first impressions” when a customer calls. We answer crisis hotline calls with kindness and compassion for Safe Harbors. The upstate New York […]

First Impressions:

Our telephone answering service helps Mover book appointments

By Sue Cunningham-Milito How did a North Carolina moving company come to rely on our Michigan-based 24/7 telephone answering service? Develynne Camack of DC Movers, LLC, says it is a distinct advantage that Cunningham Communications operators can instantly quote and schedule nearly half of its 500 moves a year . In the competitive Raleigh-Durham-Charlotte moving market, […]

First Impressions:

When a Human-Answered Call Comforts a Hospice Patient

  By Sue Cunningham-Milito How has Cunningham Communications expanded our telephone answering service to 23 states? Satisfied clients have helped by referring us to other companies. Texas-based Medical Team Hospice relies on Cunningham Communications to answer its after-hours telephone calls. David Myers, regional director, says a new administrator at the Michigan office “had previous experience […]

First Impressions:

Thunderstorm Calls to Property Management Company Light up Cunningham Communications Switchboard

   By Sue Cunningham-Milito When powerful thunderstorms and 100-mile-an-hour winds tore a swath of destruction through Grand Rapids, Michigan in September, calls for Rockford Property Management lit up the telephone answering service switchboard at Cunningham Communications. “Those horrible storms were a big one for the world of property management,” says Monica Steimle App, Executive Vice […]

First Impressions:

CareLinc Medical Equipment: “Cunningham Communications is an Extension of our Life-Sustaining Business”

By Sue Cunningham-Milito Derek Damstra of CareLinc Medical Equipment and Supply says Cunningham Communications telephone answering service “is part of the 24/7 life-sustaining service we supply to our customers.” Cunningham Communications telephone operators answer after hours calls overnight and on weekends for CareLinc. Derek Damstra, CareLinc vice president, says “The key benefit of Cunningham Communications […]

First Impressions:

Answering crisis hotline calls “a quantifiable value” for non-profit

#SafeHarbors #crisishotline #non-profit #telephoneansweringservice #afterhourscalls  By Sue Cunningham-Milito Non-profit Safe Harbors says having Cunningham Communications operators answer its crisis hotline provides a “quantifiable value.” Jo Cuson is an Advocacy Coordinator for Safe Harbors. The organization serves victims of sexual abuse and domestic violence in the Finger Lakes Region of Upstate New York. “It is key […]

First Impressions:

“You Exceed what I Thought was Capable of a Phone Answering Service”

By Sue Cunningham-Milito What can a telephone answering service do for your business? Harris Mendelson, owner of Cassiday Studios in Stamford, Connecticut says: “I want to let you know what a great job you guys are doing answering our calls.” “Your representatives have been great. Their ability to handle my account has been outstanding so far.” […]

First Impressions:

Because Cunningham Communications Has Answered his Calls for 30 Years Dr. Gordon Van Otteren is Available to Patients 24/7

By Sue Cunningham-Milito Whenever I think about the value of our telephone answering service for the past 30 years, Dr. Gordon Van Otteren comes to mind. Now 83 years old and practicing medicine for 55 years, Dr. Van Otteren became the first 24/7 client for Cunningham Communications in November, 1990.  Our telephone answering service operators […]

First Impressions:

How Does Non-Profit, Volunteer-Run Food Bank Serve 4,000 People? Cunningham Communications Telephone Answering Service Takes the Calls

By Sue Cunningham-Milito How does a volunteer-run, non-profit food bank and 24/7 emergency assistance center help 4,000 people annually despite having no-paid staff? The Cunningham Communications telephone answering service handles its calls around the clock. “People call us in crisis any time of the day or night and they need our help right away. They […]