24 hour inbound Call Center Service
Our inbound call center can help you with order taking, customer service, help desk support, event registration … really anything that requires or could be enhanced by having a live person answer the phone or handle the request. Through our call center, we offer the added value of giving your customer or client a personalized experience, which helps improve their perception of your organization and leads to repeat business.
If your business is equipped for online order-taking, our team can organize and process orders right from your website to make order completion easier and more efficient. If your website is not set up for order taking, we can customize a solution by developing a tailored order form and then process the orders within our own system. Whether taking an order over the phone, online, or through a custom solution, you can rest assured knowing that your orders are being handled in a caring, courteous and efficient manner allowing you to manage the more important aspects of your day–to–day business.
We also are able to set up special phone numbers and lines for your organization. If you are launching a new marketing program or promotion, our call center team can help create a dedicated number to help you track interest, sales or results.
As with our answering service, we combine cutting edge technology with unbeatable knowledge, flexibility and expertise to provide customized solutions that meet your specific telecommunications needs.