Hello.
You’ve reached Cunningham Communications.

First impressions count. And from the very start, we at Cunningham Communications set out to make the best first impression possible for our clients. Relieving your customers of annoying automated phone systems by offering a kind and knowledgeable voice to answer the call and providing personal assistance, no matter the time of day.

As a family-owned business, we understand the importance of personal service. For the last 25+ years, we’ve built our business on delivering reliable, friendly, and professional phone service every time, without exception. It’s this personal touch that sets Cunningham apart from the rest. And while there may be bigger and better known call center companies in our industry, there are none with a stronger commitment to serving customer needs than Cunningham Communications.

A friendly voice that’s here to help.

Taking your messages, helping your customers, creating great first (and second and third …) impressions. We’re here to handle your phones and customer service so you can focus on your day to day. That’s what we do.

When you’re on the road or working with a customer or patient or just doing what you do, we’re your trustworthy back office. Your receptionist, your customer service person, your order taker, your scheduler. All done with a smile. 24/7, 12 months out of the year.

With us, it’s personal.

At Cunningham Communications, we not only take your calls personally, we treat your business, your needs, your success and your customers, as if they were our own. Because in a way, that’s just what they are. You entrust us to be a professional and knowledgeable extension of your business. That friendly and competent voice that answers your phone at any hour of the day. We take that responsibility personally and, as a result, do everything in our power to make each call as personable as possible.

Recent Blog Posts
First Impressions:
Thunderstorm Calls to Property Management Company Light up Cunningham Communications Switchboard

   By Sue Cunningham-Milito When powerful thunderstorms and 100-mile-an-hour winds tore a swath of destruction through Grand Rapids, Michigan in September, calls for Rockford Property Management lit up the telephone answering service switchboard at Cunningham Communications. “Those horrible storms were a big one for the world of property management,” says Monica Steimle App, Executive Vice […]

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First Impressions:
CareLinc Medical Equipment: “Cunningham Communications is an Extension of our Life-Sustaining Business”

By Sue Cunningham-Milito Derek Damstra of CareLinc Medical Equipment and Supply says Cunningham Communications telephone answering service “is part of the 24/7 life-sustaining service we supply to our customers.” Cunningham Communications telephone operators answer after hours calls overnight and on weekends for CareLinc. Derek Damstra, CareLinc vice president, says “The key benefit of Cunningham Communications […]

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First Impressions:
Answering crisis hotline calls “a quantifiable value” for non-profit

#SafeHarbors #crisishotline #non-profit #telephoneansweringservice #afterhourscalls  By Sue Cunningham-Milito Non-profit Safe Harbors says having Cunningham Communications operators answer its crisis hotline provides a “quantifiable value.” Jo Cuson is an Advocacy Coordinator for Safe Harbors. The organization serves victims of sexual abuse and domestic violence in the Finger Lakes Region of Upstate New York. “It is key […]

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